CRM Integration

Send trackable documents and proposals with Close CRM

Bulk-generate personal links for your Close contacts or leads, send them via email templates, and know exactly who opened, what they read, and when to follow up.

HummingDeck
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Close CRM logo

What you can do with it

Track every viewer

Share documents, proposals, and presentations via personal links. Get notified the moment someone opens. See which pages they read, how long they spent, and where they dropped off.

  • Instant open notifications
  • Personal links identify each viewer
  • Per-page engagement and drop-off
  • Engagement logged as Close activities

Send trackable links at scale

Select a Close Smart View, bulk-generate personal links, and write them to custom fields. Send templated emails to your entire list — each contact gets their own individually tracked link.

  • Pick contacts from any Smart View
  • Links written to custom fields
  • Use custom field values in email templates
  • Each recipient tracked individually

Build multi-step sequences

Generate links for different assets — case study, proposal, pricing document. Build email sequences in Close where each follow-up shares a different trackable document.

  • Different tracked asset per follow-up
  • Know what each prospect engaged with
  • Engagement data at every sequence step
  • Prioritize follow-ups by interest

Run content-led campaigns

Divide your list, personalize your content, track engagement, and focus on the prospects that care.

See it in action

Short video walkthroughs showing how to set up the integration, generate links, and send them at scale.

Connect Close CRM

Set up the integration and configure engagement sync in under 3 minutes.

Generate a personal link

Create a trackable link for a Close contact, write it to a custom field, and see what happens when they open it.

Video Coming Soon

Bulk send from a Smart View

Select a Smart View, bulk-generate personal links, write them to custom fields, and send via email templates.

How to get started

1

Connect your Close account

Create an API key in Close under Settings → Developer → API Keys. Paste it in HummingDeck under Workspace → Integrations. A Custom Activity type is created automatically.

2

Select a Smart View

Pick the leads or contacts you want to reach. Filter by any Smart View you've already built in Close.

3

Generate links & send

Bulk-generate personal links and write them to custom fields. Send emails using Close templates or workflows — each contact or lead gets their own tracked link.

4

Track engagement

When a prospect opens your document, a Custom Activity appears on their timeline — with view duration, pages read, completion rate, and link clicks.

Never miss a prospect opening your document

Email notifications

Get an email the moment someone views your document. See who opened, time spent, pages viewed, and link clicks — right in your inbox.

Close CRM activity log

Every view is automatically logged as a Custom Activity on the lead's timeline in Close — with full engagement details.

Document Viewed
ContactSarah Wood
DocumentQ4 Enterprise Proposal
Duration4m 32s
Pages Viewed8 of 12
Completion67%

Available on Pro and Business plans

Pro

25//month

Business

40//month

View all plans

Ready to connect Close to your sales documents?

Start tracking prospect engagement in your CRM today.

Try for Free